What information do we collect?
We collect information (e.g. name, email address, postal address) from you when you place an order on our site or leave us feedback.
When placing an order with Mu Du London, you will be directed to Paypal or SagePay when completing your payment and here, as appropriate you will be asked to enter your name, e-mail address, mailing address, and credit/debit card information.
Paypal is a secure online payment website that allows you to complete your purchase easily, without revealing your credit/debit card information to us. Paypal does not store your credit/debit card information unless you set up an account with them (this is optional).
All transaction information passed between merchant sites and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering.
What do we use your information for?
Any information we collect from you may be used in the following ways:
To improve our website: (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service:(your information helps us to more effectively respond to your customer service requests and support needs)
To send periodic emails: The email address you provide for order processing, may be used to send you information and updates to you pertaining to your order or request, in addition to receiving company news, updates, promotions, related product or service information etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures when you submit a request or place an order with us. We do not sell, trade or otherwise transfer to outside parties your personally identifiable information.
After a transaction your private credit/debit card information will not be stored.